I used both of these tools for a full month. I fixed a doorbell and a laptop. They look the same. But the bits are very different. Here is what I found.
Klein 32327 Review: The Home Hero
I bought the Klein 32327 first. I had a loose door handle. I needed a tool that was ready to go. The grip felt great in my hand. It is soft rubber. It does not slip. I used it to fix a smart thermostat too. The long shaft reached the deep screws easily. It fit right in.
I also like the bit storage. You just slide the collar up. The bits are right there. You do not have to hunt for them. It is very fast to swap tips.
| Pros | Cons |
| Has T15 and T9 bits | No Apple star bits |
| Strong magnet holds screws | Bits are a unique shape |
| Grip is soft and firm | The cap can feel gritty |
I dropped it once by mistake. It hit the concrete floor hard. It bounced, but it did not break. The plastic is tough. This tool is built well. It is perfect for most tasks around the house. If you fix appliances, this is the one to get.
Klein 32328 Review: The Tech Pro
My friend needed help with an iPhone. The 32327 did not fit the screws. So I bought the Klein 32328. It looks just like the other one. It has the same yellow handle. But it hides a secret. It has the special star bits for Apple.
I tested it on a Nintendo Switch too. That game console uses a weird “Y” shaped screw. This driver has a bit for that. It fit the screw head perfectly. It did not strip the soft metal.
| Pros | Cons |
| Has bits for iPhone and Mac | Missing big Torx sizes |
| Fits game consoles well | Costs the same price |
| Tip is very precise | Lacks a 3mm Hex bit |
But I had a problem later. I tried to fix a fan. I needed a T15 bit. The 32328 does not have it. It stops at T10. This tool is very focused. It is great for phones and laptops. It is not for general home repairs. It lived on my desk for two weeks. I used it every day for small tech.
Detailed Comparison for Klein 32327 vs 32328
Here is a closer look at the parts. I checked how they work in real life.
Bit Types
This is the main difference. I laid the bits on my table. The 32327 is for “security” screws. Think of bathroom stalls or sensors. It has bigger sizes. The 32328 is for “gadgets.” It swaps big bits for phone bits. If you do not own an iPhone, the 32328 has wasted slots.
| Feature | Klein 32327 | Klein 32328 |
| Best Use | Home & Office | Phones & Games |
| Key Bits | T15, Hex 3mm | Apple Star, Tri-Wing |
Handle Feel
I held both drivers for hours. The handle is the same on both. It uses a cushion grip. It feels soft. But it is also grippy.
I used it with greasy hands once. I was working on a car key. I could still turn the screw. My hand did not slip. It is thick enough to hold well. You can push hard without pain.
| Feature | Klein 32327 | Klein 32328 |
| Material | Soft Rubber | Soft Rubber |
| Comfort | Great | Great |
Cap Spin
You spin the cap with your palm. This lets you turn the shaft fast. I tested the cap on both units. It was okay. It was not super smooth.
It wobbles a tiny bit. It is not as smooth as expensive tools. But it works fine for the price. After a week, the 32328 cap got better. It just needed some time to break in.
| Feature | Klein 32327 | Klein 32328 |
| Spin | Good | Good |
| Wobble | A little | A little |
Magnet Power
Dropping a tiny screw is bad. I tested the magnet on both. I lifted a heavy case screw. The magnet is strong.
Both tools use a rare-earth magnet. The bit snaps in with a click. It holds the screw tight. I shook the tool hard. The screw did not fall off. This saves a lot of time.
| Feature | Klein 32327 | Klein 32328 |
| Magnet | Rare Earth | Rare Earth |
| Hold | Strong | Strong |
Storage Use
I hate losing bits. The storage here is smart. You slide the yellow tube up. The bit holder pops out.
It holds the bits very tight. I shook the tool upside down. Nothing fell out. This is great for work on a ladder. You can swap bits with one hand. It is fast and easy.
| Feature | Klein 32327 | Klein 32328 |
| Access | Slide Up | Slide Up |
| Safety | Very Good | Very Good |
Conclusion
If you fix iPhones or Macs, buy the Klein 32328. It has the bits you need. For home repairs, get the Klein 32327. It fits more odd screws around the house. Both are great tools. You will like them.

